INFORMATION

Privacy Policy

By leeli

Privacy Policy

Thank you for visiting Lamomo Neon®

We have created this Privacy Policy to protect your personal data when you visit or shop on LAMOMONEON.COM. This Privacy Policy also describes in detail the information that you and we use to identify you or that can be used to identify you (such as your name and contact information, or your user account information, etc., which we will refer to as “personal information”, It may also include legal rights and responsibilities regarding how you use our website) to protect the security and privacy of our processing of your personal information. This policy is actually a contract governing your use of our services and is committed to respecting your privacy rights.

1. What personal data we collect and why we collect it

Any information we collect from you may be used in one of the following ways:

  • Improve our website
  • To provide, process, maintain and improve our services to you
  • Handle affairs
  • To maintain general general statistics about the website
  • Send periodic emails (new products, updates, offers notification lights about merchandise)

Note: You can unsubscribe from receiving future emails at any time.

Our website may collect various types of information, including:

  • Voluntarily provided information, including your name, contact number, street address, email address, billing and/ or credit card information, etc., which may be used when you purchase products and / or services and provide the requested services.
  • Information collected automatically when visiting our website through cookies, third-party tracking technologies and server logs. Such collected information may include, but is not limited to, your IP address, browser type, domain name, access time and various website addresses.
  • Details of the products and services we provide to you and/or you inquire about, and our response to you.
  • Other personal information you provide to us directly or indirectly through your use of our website, related applications, related social media platforms and / or accounts from which you allow us to collect information.
  • Any other personal information that we request and / or provide by you or a third party.

Agree

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a product, you consent to our collection and use it only for a specific reason. If we ask you to provide personal information for other reasons (such as marketing), we will ask you for your consent directly or provide you with an opportunity to refuse. How do I withdraw my consent? If you change your mind after opting in, you can withdraw your consent to contact you and continue to collect, use or disclose your information at any time by contacting us at info@lamomoneon.com.

Information we do not intend to collect

We never collect users’ personal information as our main purpose. When you create an account on our website, you may provide us with information such as your first and last name, email address, password, birthday and other information you provide. Data relating to minority identities or records received from third parties regarding data expressly agreed to in this Agreement or contractually authorized. We do not knowingly contact or collect information under the age of majority in your state or province of residence. This service is not intended to seek information of any kind from persons under the age of majority in your state or province of residence.

2. How we use the information we collect

We may collect and use personal information to assist in the operation of our website and to support our business functions and to ensure that the products and services you need and request are available. For example, we may use this information for the following purposes:

  • To serve you
  • Process and fulfill your orders, including by shipping products to you or others you designate, and emailing you or other people you designate, to confirm the status and shipping of your order, and to process returns
  • Provide customer service
  • For internal record keeping, administrative purposes, invoicing and billing purposes
  • To operate, protect, improve and optimize the Lamomo Neon® website and user experience, for example by performing analytics and conducting research
  • To communicate with you and send you messages about our products, services, discounts, support messages, updates, security alerts and account notifications by email, phone call, text message or otherwise
  • Carry out activities to verify or maintain the quality and safety of services or equipment
  • Process financial information and other payment methods for products or services you purchase
  • Use the information you provide to communicate with others, such as when you designate others as recipients of gift purchases
  • Make your shopping experience easier, more personal, more enjoyable and more advanced
  • Solve and improve problems with our products, brands, services and technologies, and develop new products and services
  • To allow you to use our website services and online technologies
  • Host local community events, promotions and website store experiences
  • Facilitate your ability to share information with social media
  • To administer and complete our contests and other promotions
  • Help us learn more about your shopping preferences or product preferences
  • To perform our contract with you

We will never sell our users’ contact information. We process this information as necessary to improve the Lamomo Neon® website’s legitimate interests and the experience of our users, as well as to fully perform our contract with you.

To analyze and improve our services based on our legitimate interests, to create and maintain a trustworthy and safer environment:

  • Prevent, detect, mitigate and investigate fraud, security breaches and potentially prohibited or illegal activities
  • Conduct security investigations and risk assessments
  • Verify your identity and prevent fraud
  • Debug to identify and fix bugs that impair existing intended functionality
  • Enforce our terms and policies
  • Resolve any disputes with any of our users or shoppers and enforce our agreements with third parties
  • Comply with our legal obligations, protect your vital interests and safeguard the public interest

We use your personal information in conjunction with automated decision-making through a third-party service provider, PayPal, to protect our business from fraud during the checkout process. PayPal uses customers’ personal information to block certain transactions that appear to be fraudulent through automated decisions (you can view PayPal’s Privacy Policy here ).

To provide personalized other content and services:

  • To send you promotions, marketing, advertising and other information that we think may be of interest to you based on your preferences
  • Audits related to interactions, transactions and other compliance activities
  • When providing personal information, you agree to be notified or disclosed for other purposes

Given our legitimate interest in carrying out marketing activities to provide you with products or services that may be of interest to you, we will process your personal information as set out above. You may opt out of receiving our marketing communications by following the unsubscribe instructions contained in our marketing communications or by changing the notification settings in your Lamomo Neon® Account.

3. Your power

To protect your privacy, you have the following rights:

  • You have the right to contact us to find out if your personal data is being processed, and in which case you have access to personal data and information, including but not limited to personal data in relation to the purposes and categories of processing.
  • You have the right to contact us to correct or delete your incorrect personal data. You are also free to complete incomplete personal data considering the purpose of processing, including by providing a supplementary statement
  • You have the right to delete personal data about you from us
  • You have the right to contact us to set processing restrictions, which limit our processing rights
  • You have the right to receive personal data in structured form and to transmit this data to third parties
  • You have the right to contact us at any time to object to your specific situation for the processing of personal data
  • You have the right not to be determined and bound by purely automated processing (including profiling) that has legal effects on you or that has a significant impact on you. When you need to implement this power, please contact us to assist you.

We will never use your personal information or images for advertising without your consent. We take reasonable steps to keep your personal information accurate, complete and up-to-date. In order to protect the privacy and security of your personal information, we may request data from you to enable us to confirm your identity and right to access such data, as well as to provide and maintain our personal data for you. In some cases, applicable laws or regulations require us to allow or require us to refuse to provide or delete some or all of the personal information we maintain. You can contact us to exercise your rights.

4. How we share your information

We share your personal information with third parties in accordance with non-disclosure agreements, except to share your personal information to enable you to use our services, or as required or permitted by law, we do not share information about you with unaffiliated third parties of giving personal information:

  1. When you provide us with personal information at LAMOMONEON.COM, we may share that information with our employees and other co-brands.
  2. up to you. You may disclose personal information when you post digital content to our website, third-party websites or other public forums such as Lamomo Neon®’s social media pages, blogs and online product reviews. Any information you disclose through these services will become public information.
  3. Third parties. We may share your personal information with third-party service providers acting on our behalf to help us operate our services. Service providers and suppliers provide us with support services such as credit card processing, website hosting, email and postal delivery, analytical services, conducting surveys and research, and performing network maintenance. This third party may only use your data in accordance with our written instructions and must comply with the information security safeguards we have implemented.
  4. Social sharing. Your personal information may be disclosed in connection with your social sharing activities, for example if you log into a customer account from your social media account. By linking your customer account and social media account, you authorize us to share information with your social media account provider, and you understand that the use of our shared information will be governed by the social media site’s privacy policy.
  5. Legal requirements. We may share information about you or other companies as necessary or appropriate to comply with laws and regulations or to respond to a valid subpoena, court order, legal process or government request, or to protect Lamomo Neon® ‘s operations, privacy, safety, property or rights, or where we believe it is necessary to share such information to investigate, prevent or take action in response to illegal activity, suspected fraud, situations involving a potential threat to the personal safety of any person or otherwise required by law or to protect the public.
  6. Business transfer. In the event of a sale or merger of Lamomo Neon® or any business, the personal information of customers and other information we collect as described in this policy may be transferred business assets.
  7. Other disclosures. We may share your personal information with our legal, regulatory, audit and other professional advisors. These companies may use your personal information to assist us in our legitimate business interests. We may also share information about you as described at the time of payment or with your consent or where Lamomo Neon® has a legitimate interest in doing so.

These third parties do not have any independent rights to share your personal information. We will take reasonable steps to make third parties to whom we disclose your personal information respect your personal information and comply with applicable data protection laws.

Third party website

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites. We recommend that you read the privacy statements of any other websites you visit, as we are not responsible for the privacy practices of those websites.

5. How we store your information

We will store your personal information for as long as you use our services, whether to provide services to you for your own legitimate interests or to enable us to comply with the law. We reserve the right to the fullest extent not prohibited by law. We may delete personal information at our sole discretion, so you should keep your own records and not rely on our storage of any personal information, content or other data.

We will review the information we hold and when it is no longer required by users, legal or business requires us to retain the information, we will securely delete it, or in some cases irreversibly anonymize it. When we delete any information, it will be removed from our active database but may remain in our archives.

6. How we protect your personal information

We do not and will not sell, rent or lease any customer lists and names to any unaffiliated third parties. We may exchange or share your mailing address with certain marketing partners so that these entities can contact you about your products and services. If you do not wish to share your mailing address, please send an email to info@lamomoneon.com.

We may find it beneficial to share certain data with our trusted partners for statistical analysis, to provide you with email or postal mail, to provide support and to arrange for delivery. Other than providing these services, the use of your personal information by these third parties is strictly prohibited.

In order to prevent unauthorized access, maintain data accuracy and facilitate the correct use of personal information obtained through our website, we have put in place appropriate physical, technical and operational measures to protect the personal information we collect online from unauthorized use access, illegal use, accidental loss, damage or destruction.

We do our best to keep your information safe when shopping. We use Secure Sockets Layer (SSL) technology to protect your online orders and personal information. Properly collect personal information such as credit card numbers on all pages protected with SSL technology. All data transmitted between your computer and our servers is SSL encrypted and then stored on computers not connected to the web. To make sure you are accessing a secure server, look at the lower left or lower right corner of your browser window after accessing the server. An unbroken key or a closed lock (depending on your browser) indicates that SSL is active in your window. Some versions of browsers and firewalls do not allow communication through secure servers. In this case, you won’t be able to connect to the server, so don’t worry about placing your order incorrectly over an insecure connection.

We use the PayPal payment service to process your credit card information and help prevent fraud. Its privacy policy can be found at https://www.paypal.com/c2/webapps/mpp/ua/privacy-full.

7. Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

We may disclose your personal information without prior notice to you only if such action is deemed necessary under applicable law or in good faith to:

  1. Comply with statutes, laws and regulations, or endeavour to comply with any subpoena or legal process;
  2. To enforce our agreements, including those related to billing customers;
  3. In connection with the acquisition or bankruptcy of the Company;
  4. Maintain and retain all rights or property of our company; provide personal safety for LAMOMONEON.COM users and the public.

8. Unsubscribe or opt out

All users and / or visitors to our website may opt out of receiving communications from us and / or reserve the right to opt out of receiving communications by email or newsletter. To discontinue or unsubscribe from email or postal mail, please send the email you wish to unsubscribe to info@lamomoneon.com, or call (628) 688-6478, or write to us at Lai Chi Kok, Kowloon, Hong Kong Room 15, 11th Floor, Hua District Plaza, No. 1008, South West Street Postcode: 999077

You have the right to make a written request for information shared with third parties. You can email us at info@lamomoneon.com, or write to the above address.

9. Children

Children under the age of 16 are not allowed to register an account with Lamomo Neon®. We do not knowingly collect information from children under the age of 16. If you are aware of the information collected, please send an email to info@lamomoneon.com to request its deletion.

Age of consent :

By using this site, you represent that you are at least the age of majority in your state or province, or you are the age of majority in your state or province, and you have given us your consent to allow any of the following: Your minor dependents may use this site.

10. Third Party Services

Generally, the third-party providers we use will only collect, use and disclose your information to the extent necessary for them to perform the services provided to us. However, some third-party service providers (such as payment gateways and other payment transaction processors) have their own privacy policies regarding the information we provide to you in connection with your purchases. For these providers, we recommend that you read their privacy policies so that you understand how these providers will handle your personal information. In particular, keep in mind that some providers may be located in jurisdictions other than yours or us, or in a different jurisdiction than you or us. Therefore, if you choose to conduct a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may take you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

11. Safety

We will endeavour and take reasonable precautions to follow industry best practices to maintain adequate physical, procedural and technical security of our information storage facilities to prevent inappropriate loss, misuse of personal information of users under our control, Unauthorized access, disclosure, modification or destruction.

If you provide us with your credit card information, it will be encrypted using Secure Sockets Layer technology (SSL) and stored with AES-256 encryption. While no method is 100% secure for transmission over the Internet or electronic storage, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

Safety Precautions

We maintain physical, electronic and procedural safeguards designed to protect and prevent misuse of your personal information. Our security measures include industry standard physical, technical and managerial measures to prevent unauthorized access or disclosure of your information, maintain data accuracy, ensure proper use of information, and otherwise protect your personal information. We limit access to your nonpublic personal information to those employees and third parties who need such information to provide products or services.

Please note that it is also your responsibility to protect your personal information. We hold you responsible for protecting your password, confidential questions and answers, and other authentication information used to access our Services.

If you believe that the security of your account or personal data has been compromised, please contact us immediately at the following email address info@lamomoneon.com. Please note that despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the appropriate authorities as required by law.

12. Cookies

A cookie is a small file that asks for permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or let you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. By collecting and remembering information about your preferences, the web application can tailor its operation to your needs, likes and dislikes.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then delete the data from the system.

Overall, cookies help us provide you with a better website and allow us to monitor which pages you find useful and which ones don’t. A cookie in no way allows us to access your computer or any information about you other than the data you choose to share with us. You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from getting the most out of the site.

Here is a list of cookies we use. We have listed them here so that you can choose whether or not to opt out of cookies. 1. session_id, a unique identifier, session – specific, allows us to store information about your session (referrer, landing page, etc.). 2. cart, unique logo, can be kept for 2 weeks, storing information about the contents of the shopping cart. 3. secure_session_id, unique flag, session. 4. storefront_digest, unique flag, not sure If the store has a password, it is used to determine whether the current visitor has access.

13. Changes to Privacy Policy Agreement

We reserve the right to update and change the terms of the Privacy Policy. So please review it frequently. Changes and clarifications will be effective as soon as they are posted on the website. If we make material changes to this policy, we will notify you here that this policy has been updated so that you can understand what information we collect, how we use it and under what circumstances (if any) we use and disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owner so that we can continue to sell you products. 

14. Accept the terms

By using this website, you hereby accept the terms and conditions set forth in the Privacy Policy. If you do not agree to our terms and conditions, you should refrain from further use of our website. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions constitutes your agreement and acceptance of such changes.

15. How to contact us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us:

Hong Kong Sixi Technology Co., Ltd.

Hong Kong company address: Room 15, 11/F, China District Plaza, 1008 Tai Nan West Street, Lai Chi Kok, Kowloon, Hong Kong Post Code: 999077 

Please call (628) 688-6478 or email info@lamomoneon.com